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It’s not uncommon for us not to take honest feedback well. It’s a human trait. We all have an expectation of how we are, how good we are in the workplace and how good the business or areas of responsibilities perform. We basically don’t like to be embarrassed, especially amongst a peer group! Some organizations have very effective and well structured feedback review systems and policies that have...Read more

  In a supply chain based operation, does large scale communications work, or is it better to collaborate?? One thing that has always amazed me working with clients is what is considered the basis for effective large scale communication? Is it just sending an e-mail or a zipped presentation on what is required of a vendor (could equally be customers and partners), job done, or is it working...Read more

The ‘Silver Bullet’ was a calling card for the Lone Ranger, a fictional character. Just as the myth is that it’s seemingly a solution to a complicated problem or, if found, will bring a quantum improvement in business performance. So often Silver Bullets have been linked to a technology based solution or some magical new business tool or philosophy but in reality neither of these have brought...Read more